South African delivery. International service standards.

Secondary solution

Software around a defined operational need

Astrino can assess focused dashboards, workflow tools and compatible system integrations where the managed process would benefit from a better tool. Software development remains a separately scoped solution.

Possible applications

Support the workflow without changing the main service offer

  • Aged-quotation and exception dashboards
  • Job-document tracking views
  • Customer status portals
  • Internal approval workflows
  • Compatible system integrations
  • Small focused web applications

Scope before commitment

Requirements, user roles, integration feasibility, security responsibilities, source-code ownership, hosting, third-party costs and maintenance are agreed for each project.

A software project can be commissioned independently, but it does not replace the approvals and human ownership required in a managed operations workflow.

Discuss an operational tool

Start with one workflow

Start with the operational bottleneck.

We can review whether a clearer process, an existing system feature or a focused software solution is the right next step.

Book a 20-minute workflow review