Transparent starting points
Use these packages to understand the likely starting point. Final pricing depends on volume, channels, systems, coverage hours, response requirements and the level of reporting required.
once-off
Test one operational workflow before moving to a managed service.
per month
Keep new enquiries and outstanding quotations moving.
per month
Coordinate the administration from customer response to invoice readiness.
per month, plus setup
Add carefully controlled automation and reporting to the managed workflow.
Every engagement has agreed volume limits, coverage hours, approval rules and escalation procedures. Astrino does not provide unlimited work or unqualified automated customer communication.
What changes the final scope
Weekly enquiries, quotations, active jobs and documents.
The inboxes, telephone queues or portals included in the workflow.
The number of systems, permissions and record updates required.
Working hours, time-zone overlap and expected response windows.
How often work pauses for a technical, commercial or financial decision.
The measures, exception views and review rhythm your managers need.
Start with one workflow
The Workflow Pilot gives both teams a controlled way to measure the process, test communication and decide whether a monthly service is appropriate.
