Your mall,
in their pocket.
A mobile app that helps visitors discover stores, plan their visit, find their way and engage with your mall.
Explore the shopper experienceCONNECTED MALL EXPERIENCES
Your mall.
Connected.
A better experience for every shopper.
A clearer picture for every mall.
Bring discovery, wayfinding, Privileges and events together in your mall’s mobile app. Manage the experience from one secure dashboard.
Made for mobileManaged by dashboard
Astrino · Management workspace
MALL MANAGEMENT
Your destination,
at a glance.
Store directoryKeep every detail current
PrivilegesPublish your next experience
EngagementUnderstand the customer journey
YOUR SHARED DESTINATION
Directory & store profilesManage
Mall experiences & invitationsManage
Guide & wayfindingManage
9:41•••
YOUR MALL. YOUR MOMENT.
HYDE PARK
CORNER
MAKE MORE OF EVERY VISITA little discovery.
A little discovery.
A lot to love.
Find your next favourite
DISCOVER YOUR DESTINATIONFind it in Guide
Something just for you.Discover Privileges
HomePassportGuidePrivilegesProfile
One platform. Two experiences.Management dashboard + shopper app
Illustrative product preview · Hyde Park Corner, powered by Astrino
ONE CONNECTED EXPERIENCE
Your mall’s identity.Your shoppers’ everyday companion.Your management team in control.
THE ASTRINO PLATFORM
Two sides.
One shared destination.
What management updates is what shoppers discover. The dashboard and mobile app connect to the same platform, keeping your mall experience consistent.
Your mall,
Your experience,
under your control.
A secure dashboard for mall management to maintain content, publish experiences, manage invitations and understand engagement.
Explore the management dashboardFOR YOUR SHOPPERS
Make every visit
more rewarding.
Less searching. More discovering. Give visitors a helpful companion before they arrive and while they explore your mall.
Guide & wayfinding
Find stores, browse categories and get guidance from a manual starting point to a destination.
A directory worth exploring
Store profiles bring together location details, imagery, contact information and website links.
Privileges worth opening
Help shoppers discover offers, read terms and claim eligible Privileges for in-store validation.
Events that bring people together
Promote public Mall Events and manage invitation-only experiences, RSVPs and Event Passes.
Passport experiences
Connect shoppers with your mall’s Passport activity as part of a more engaging visit.
Their mall, their favourites
Let shoppers save stores and return to the destinations they love.
DESIGNED AROUND THE VISIT
HomePassportGuidePrivilegesProfile
FOR MALL MANAGEMENT
Behind a great visit?
A team in control.
The Astrino dashboard is your operational workspace. Make updates, manage experiences and see how customers engage with your destination.
- Maintain store details, logos, imagery and contact information.
- Publish Privileges and manage customer redemption codes.
- Manage events, guest invitations, RSVPs and attendance.
- Calibrate wayfinding routes and review destination coverage.
- Explore recorded searches, store interest and route engagement.
YOUR MANAGEMENT WORKSPACE
A shared platform.
The right access.
Mall Admin
MALL SCOPEContent and insights for assigned malls.
Super Admin
PORTFOLIO SCOPEOversight across the mall portfolio.
Dashboard updateApp refresh
Shared store and event records keep the dashboard and mobile experience aligned.
FOR YOUR TENANTS
Put every store
in the picture.
Give retailers more ways to be found, more opportunities to participate and better visibility into recorded customer interest.
Help customers find them
Store search, category discovery and wayfinding help visitors connect with the right destination.
Bring their offers to life
Mall-managed Privileges and events give tenants a place in the wider customer experience.
Turn interest into insight
Use available store views, searches, navigation, calls and website-click data to inform conversations with retailers.
Insights reflect recorded activity where available. They are engagement signals, not a guarantee of store visits or sales.
A FEW THINGS TO KNOW
Built for your mall.
Connected by Astrino.
Is Astrino an app or a dashboard?+
Both. Shoppers use the mall’s mobile app; authorised mall management uses the dashboard to manage the experience and review available engagement data.
Does the mobile app keep our mall’s identity?+
Yes. Your mall remains the consumer destination brand, powered by Astrino. Hyde Park Corner is presented as Hyde Park Corner, powered by Astrino.
Can management update content without a new app release?+
Shared content such as store records, Privileges and events is maintained through the dashboard. Those updates are retrieved when the mobile app refreshes. Changes to app features can still require an app update.
Can every administrator see every mall?+
Mall Admin access is limited to assigned malls. Super Admin access supports oversight across the portfolio.
Where can we get the mobile app?+
Contact us for a guided mobile demonstration and current app availability for your mall.
A MORE CONNECTED DESTINATION STARTS HERE
Let’s make more
of your mall.
See how a branded mobile experience and a management dashboard can work together for your destination.
Request a walkthrough byron@trianglelabs.io